Portfolio Director (m|f|x) London

The Portfolio Director is responsible for leading a portfolio of client relationships, delivering strong commercial outcomes while setting the standard for client experience, risk discipline, and collaborative leadership. The role balances business development, long-term client outcomes, team contribution, and firm-wide stewardship. The role holder should hold appropriate regulatory qualifications and maintain the professional standards required for the role, recognising that equivalent historic qualifications may also be relevant depending on experience and date of qualification. 

About Cazenove Capital

At Cazenove Capital we look after private individuals, families and charities. We are the wealth management business of the FTSE-listed global investment manager Schroders. We help our clients around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

About Schroders, our parent company

Schroders is a global investment manager which provides active asset management, wealth management and investment solutions. We aim to provide excellent investment performance to clients through active management. We serve a diverse client base that includes pension schemes, insurance companies, sovereign wealth funds, endowments, foundations, high net worth individuals, family offices, as well as end clients through partnerships with distributors, financial advisers, and online platforms.

Established in 1804, we have around 5,500 people across 36 global locations. Schroders' success can be attributed to its diversified business model, spanning different asset classes, client types and geographies.

The Base

We are based at Charlotte Square in the centre of Edinburgh. 

The Team

We are one of the largest UK-based wealth management firm, based in Edinburgh headquartered in London but with offices around the country. We help private clients, families, charities and some institutions meet their long term goals by offering our expertise in investment, wealth planning, lending and family office services.  We draw on the resources of the Schroders group, as well as having our own in house investment team.

We're open to flexible working, so we can all balance our personal and professional commitments.

We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.

Aufgaben

Scope & Accountability

• Responsibility for a defined portfolio of client relationships
• Accountability for client service, retention, and commercial performance against agreed targets
• Responsibility for operating within agreed risk, governance, and regulatory parameters
• Contribution to team culture, collaboration, and shared success
• Commitment to personal development and supporting the development of others

Growth & Commercial Leadership

• Deliver agreed targets across net new assets, revenue growth, and client profitability metrics
• Drive revenue growth through deep client relationships, proactive opportunity identification, and a clear business development plan
• Originate and convert high-quality opportunities, including complex or strategic mandates
• Act as a trusted referral partner across the firm, generating and receiving meaningful internal and external referrals

 Client Leadership & Experience

• Set the standard for exceptional client service and long-term retention
• Build trusted, multi-generational relationships with key clients, families, and influencers
• Demonstrate a clear understanding and application of the firm’s strategies and offerings to ensure suitability and alignment with clients’ long-term financial objectives
• Lead collaborative client solutions, drawing on specialist and investment expertise as appropriate
• Support next-generation planning and longer-term relationship continuity where relevant to client needs

  People, Leadership & Role Modelling

• Demonstrate visible leadership through behaviour, professionalism, sound judgement, and accountability
• Act as a role model for client focus, collaboration, and ethical decision-making
• Support, coach, and help develop others, including Portfolio Managers, Assistant/Associate Portfolio Managers, and Client Services Executives
• Invest in personal development, seek regular feedback, and contribute to a high-performance culture
• Contribute thought leadership internally and represent the firm credibly in appropriate external forums

 Operational & Platform Excellence

• Ensure portfolios are managed in a commercially sustainable and profitable manner, within the parameters and controls available to the role
• Ensure effective use of the firm’s platform, including appropriate delegation and oversight of portfolios where relevant
• Champion scalable, innovative, and efficient ways of working that support long-term client and business outcomes
• Use data, insight, and digital tools to support effective decision-making and improved client outcomes

 Risk, Governance & Professional Standards

• Maintain a strong risk culture with disciplined client and portfolio oversight
• Ensure KYC, client documentation, suitability assessments, and ongoing reviews are completed to a high standard
• Manage high-risk exposures appropriately within the portfolio of client relationships and underlying client portfolios
• Comply fully with all firm, divisional, regulatory, and, where applicable, SMCR responsibilities relevant to the role
• Complete mandatory training on time and maintain high professional and conduct standards

Key Relationships

• Clients and family groups within the assigned portfolio of client relationships
• Portfolio Managers, Assistant/Associate Portfolio Managers, Client Services Executives, Team Managers, and Team Heads
• Investment, Planning, and specialist partners
• Risk, Compliance, and operational colleagues

What Success Looks Like

• A well-managed and commercially sustainable portfolio of client relationships, delivered within agreed targets and risk parameters
• High client satisfaction and strong long-term retention
• Trusted partnerships across the firm and a strong contribution to referrals and collaboration
• Strong risk and governance outcomes with no avoidable issues
• Recognition as a senior role model who develops others and contributes positively to team culture

Kontakt

Emma Carroll

Head of People & Culture

Standort

1 London Wall Place, GB-EC2Y 5AU London