Transactions Specialist - Veteran Hire (12-month Fixed Term Contract) (m|f|x) Seoul

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Make every payment count by helping clients move money reliably and on time. You’ll join a team where precision, ownership, and clear communication directly impact client outcomes and operational risk. We’ll support your growth as you build expertise in global payment practices and controls. If you enjoy solving problems, improving processes, and working with partners across the business, you’ll thrive here.

As a Cash Operations Transaction Processing Specialist within Payment Operations, you support the day-to-day processing of client payments and help ensure transactions are completed accurately, on time, and in accordance with applicable controls. You’ll collaborate with internal stakeholders to resolve inquiries and keep work moving efficiently. You’ll escalate issues quickly and clearly to minimize client impact and operational risk. You’ll contribute to continuous improvement by adopting and sharing best practices. You work in a fast-paced environment where attention to detail and prioritization are essential every day. This role is intended to be for an initial term of 12 months only; however, depending on business needs, the contract may be extended or converted to permanent employment.

Payment Operations supports the execution and integrity of payment activities across multiple channels and counterparties. You’ll collaborate with transaction processing partners and business teams to deliver consistent service and strengthen process discipline. The team values a control-oriented approach, constructive communication, and practical problem-solving.

Tasks

• Process client payment transactions accurately and within the required deadlines
• Monitor queues and deliverables to ensure timely completion and effective follow-through
• Respond to inquiries from internal business partners with clear, timely updates and resolutions
• Promptly escalate exceptions, delays, and operational risks with appropriate context and documentation
• Partner with other transaction processing teams to adopt best practices and improve workflows
• Maintain a controlled processing environment that complies with organizational policies and local regulatory requirements

Profile / Your qualification / Your personality

Required Qualifications, Capabilities, and Skills

• Original copy of Certificate of Eligibility for Veterans’ Employment Assistance [Certificate of Eligibility for Veterans’ Employment Assistance]
• Experience supporting international payment processing operations
• Proficiency in English and Korean, with strong written and verbal communication skills
• Demonstrated ability to prioritize work, meet tight deadlines, and maintain high accuracy while multitasking
• Proficiency with Microsoft Office (Excel, Word, and Outlook)
• Demonstrated ability to learn quickly, adapt to change, and follow documented procedures
• Demonstrated ability to collaborate effectively within a team and with cross-functional partners
  

Preferred Qualifications, Capabilities, and Skills

• Bachelor’s degree
• Proficient in Excel; comfortable communicating in written and spoken English
• Working knowledge of SWIFT messaging and international payment conventions and practices

Share this offer on LinkedIn →

Location

35 Seosomun-ro 11-gil, KR-04516 Seoul