Sales Support - Cash Management Financial Institutions (m|f|x) Wien

Did you know that RBI is one of the most popular domestic employers?

Sure: it is also one of the leading banking groups in Austria and CEE. RBI not only shines on the outside, it also has inner values. The banking landscape is changing, as is RBI. Cross-functional teams, quick exchange of knowledge, independent work and creativity are very important. This is the only way for the bank to bring products and services onto the market in this fast-moving time that bring real added value and are therefore in demand. Become part of the RBI family and shape the future with us!

• RBI is a leading corporate and investment bank in Austria and Central and Eastern Europe (CEE)
• 12 markets of the region are covered by subsidiary banks
• numerous other financial service providers, for instance in leasing, asset management or M&A
• around 45,000 employees service 17.7 million customers through approximately 1,600 business outlets, the by far largest part thereof in CEE
• RBI is the central institute of the Regional Raiffeisen Banks and other affiliated credit institutions

Tasks

• Assist in servicing RBI Group Institutional Clients (IC) in the product area of Cash Management (CM), acting as a reliable interface for internal and client-related requests
• Support Sales Managers in their day-to-day client coverage, administration, and sales activities
• Prepare and coordinate CM offers, presentations, and client materials for Sales Managers and IC customers
• Support international CM Request for Proposals and bidding processes for RBI Group’s clearing business, including coordination, documentation, and follow-up
• Assist with the management of RBI’s international clearing infrastructure by preparing analyses, documentation, and input for cost-efficient agreements
• Coordinate closely with RBI Compliance, ICE Business Compliance, IC relationship management, and other internal stakeholders
• Support the implementation of CM products sold to clients by coordinating tasks, information flows, and follow-ups
• Monitor customer CM profitability in terms of fee income, interest contribution, and business volume, and prepare insights to support Sales Managers in identifying follow-up measures
• Collect and share market insights on CM product innovations with Sales Managers and the CM Product Tribe
• Support RBI NWBs in meeting their foreign currency clearing needs.

Profile / Your qualification / Your personality

• Successfully completed studies in a relevant field (e.g. business administration)
• Banking experience, preferably in correspondent banking, payments, cash management, client service, or sales support
• Good knowledge of Cash Management products for Institutional Clients is a plus, combined with a strong interest in further developing product expertise
• Experience in client support, stakeholder coordination, and preferably compliance topics related to international clearing business is a plus.
• A structured, reliable, and proactive individual who enjoys supporting others and working collaboratively within a team
• Sound communication skills, a high level of customer and service orientation, and the ability to coordinate multiple stakeholders
• Open-minded team player with a solution-oriented approach, attention to detail, and a strong sense of ownership
• Advanced proficiency in both German and English, additional language is an advantage
• Willingness to travel occasionally, where required for customer or internal meetings 

That awaits you

• Global community: 75+ nationalities, English as the company language, and work permit support. Find out more about international applications here.
• Career growth: We believe in continuous learning and proactive career development. Take on challenging work that stretches your abilities, attend trainings, and use new technologies to make a lasting impact.
• Flexible work week: Flexible hours and work-from-home options from Austria
• Stay healthy: Subsidized canteen, well-being programs, check-ups, and sport allowances.
• Save money: Discounts, exclusive banking terms, and a heavily subsidized public transport pass.
• Family support: Child allowances, gender-neutral parental leave, bilingual company kindergarten, and holiday childcare.
• Competitive salary: In accordance with Austrian legal requirements, the minimum salary for this position is EUR 3375,40 gross per month under the applicable Banking Collective Agreement. The actual salary is typically higher and will be determined individually based on your qualifications, professional experience, and the specific requirements of the role. We are happy to discuss the details in person.

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Location

Am Stadtpark 9, AT-1030 Wien