Private Banking Relationship Analyst – Poland (m|f|x) Geneva

Tasks

Assist the FO team at Banco Santander International S.A. with day-to-day operations. You will provide support for service tasks in a well-organized and timely manner, while learning about the needs of the bankers and clients. You will perform the following tasks:

• Customer service, including:
• Providing administrative support in establishing banking relationships, including handling legal and compliance matters
• Monitoring the progress of tasks and ensuring proper follow-up
• Checking account balances, loans, transfers, etc.
• Processing requests for payment instructions
• Processing applications and inquiries related to credit and debit cards
• Operations and Back Office, providing support in:
• Ensuring close collaboration with various departments, including Onboarding, Legal & Compliance, Credit, Payments, and Back Office.
• Monitoring and verifying that all requested transactions have been completed or processed by the operations department.
• Management of foreign exchange transactions and wire transfers
• New accounts and updates
• Preparing documentation and providing assistance to bankers and other members of the front office team.

Profile / Your qualification / Your personality

• Formal Academic Education: i.e., bachelor’s degree
• 1–4 years of relevant experience in the financial and banking industry in the following areas: customer service, operations, compliance, back office, interacting with internal and external clients, preparing reports, and conducting client visits.
• Strong technical knowledge in banking, business administration, and finance
• Software: Proficiency with Office tools.
• Good planning and organizational skills and a problem-solving approach.
• Dynamic, proactive, and capable of completing tasks independently.
• Adaptable, personable team player with a “can-do” attitude and excellent interpersonal skills.
• Focused on teamwork and team spirit.
• Eager to learn.
  
• Languages: Fluent in Polish and English (written and spoken).
• Knowledge of French and Spanish is highly valued.
  
• Eligible to work in Switzerland.

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Location

5/7 Rue Ami-Lévrier, CH-1201 Geneva