Head of Private Markets Investor Services - EMEA (m|f|x) London

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

About The Department
Private Markets group drives Franklin Templeton’s growth in private and alternative investments. Our specialist managers deliver strategies in private debt, hedge funds, real estate, secondary private equity, and venture/growth equity. Together, we operate as a collaborative, high-performing team focused on innovation and client success. Joining us means gaining exposure to global markets, working with industry leaders, and shaping solutions that matter. We’re at an exciting point in our journey with ~$265 billion total alternative assets under management (as of October, 2025) and we’re looking for someone to drive us forward.

Tasks

• Deliver exceptional investor services for Private Markets in EMEA
• Review and implement broker-dealer and placement agent agreements
• Manage capital expenses for fundraising across investment vehicles
• Coordinate capital events and ensure accurate reporting
• Act as subject matter expert on fund mechanics and operations
• Support regional budgeting and global investor services forecasting/planning
• Drive process improvements and optimise internal reporting for scalability
• Build strong relationships with custodians, transfer agents, and key partners
• Oversee onboarding, fund administration, and post-launch operations
• Ensure timely, clear communication with investors and internal teams

Profile / Your qualification / Your personality

What will help you be successful in this role

• Bachelor’s degree ideally in finance or a related field; CFA or CAIA preferred
• Proven experience in investor services within Private Markets ideally within a regional team
• Strong knowledge of fund structures and global capital markets
• Familiarity with EMEA regulatory requirements
• Knowledge of alternative investment strategies.
• Experience with publicly traded entities
  

Technical Skills

• Advanced Excel and PowerPoint proficiency
• Strong project management and ability to manage multiple priorities
• Ability to develop processes and contribute to business growth.
  

Soft Skills

• Excellent communication and relationship-building skills
• Collaborative mindset with proactive problem-solving approach
  

This role carries a Certified Person designation under the FCA’s Senior Managers & Certified Regime. This means you will be responsible for compliance with SM&CR and its related Policies, including adherence to the Conduct Rules.

Contact

Julia Argo

Senior Talent Acquisition Partner

Location

78 Cannon Street, GB-EC4N 6HL London