Head of Group Claims Management (m|f|x) Vienna

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. Tell us about your strengths and apply for the position of Head of Group Claims Management.

Tasks

• You support the development and implementation of the claims and anti-fraud strategy within the UNIQA Group, with a special focus on its implementation for the Austrian business unit.
• You ensure strong governance by defining and establishing the relevant Group policies and standards and translating them into effective practices in Austria.
• You collaborate closely with stakeholders across the UNIQA Group on strategic initiatives, driving digitalization, automation, and AI transformation in the claims area
• You are responsible for operational claims management in Austria and continuously improve it with a focus on efficiency and innovation
• You actively contribute to the integration of AI and innovative technologies into claims processes to improve the customer experience and operational excellence
• You support the Head of the department in budget and resource planning and guide and monitor the team accordingly
• You act as an inspiring coach, fostering talent, supporting development, and ensuring sustainable team growth

Profile / Your qualification / Your personality

• You have a college degree and extensive experience in insurance, with a focus on non-life claims.
• You have experience leading both large and international teams on a functional basis.
• You have strong project and process management skills.
• Knowledge in the area of digitalization and automation, including innovative techniques (such as AI, machine learning, etc.) with a focus on non-life insurance, is an additional advantage.
• You have strong analytical skills
• Effective communication and negotiation skills are essential.
• Conflict management and the ability to handle stress, always with a focus on potential solutions for upcoming challenges.
• Good command of German (minimum B2 level)
• Competencies: Ensures accountability; action-oriented; drives vision and purpose; finds effective solutions; instills trust; strengthens ownership

That awaits you

An onboarding plan, welcome events, and a buddy system will give you the best possible start; discounted insurance and a company subsidy provide security. Additionally, you can purchase vouchers for supermarkets, perfume stores, furniture and hardware stores, and much more; flexible working hours: our work schedule is tailored to your needs; The option to work from home and a financial starter package for personal use; Remote work within the EU: Work up to 20 days a year from an EU country of your choice; Stress-free commute: Excellent access via public transportation; We cover 50% of the cost of your annual public transportation pass; We offer various training opportunities to help you grow professionally and personally

Application

At UNIQA, we embrace diversity and consciously foster different perspectives within our teams and leadership roles. We therefore explicitly welcome applications that enrich our diversity. If you have any questions regarding accessibility, please contact the person listed in the ad on the right-hand side.
Not sure if you meet our requirements? Apply anyway! UNIQA is looking for candidates with drive, the courage to embrace change, and enthusiasm!

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Contact

Location

Untere Donaustraße 21, AT-1029 Vienna