Client Executive (CE) Lead (m|f|x) Seoul

The Client Executive is a senior-level position responsible for assisting clients in raising funds in the capital markets, as well as providing strategic advisory services for mergers, acquisitions, and other types of financial transactions in coordination with the Institutional Banking team. The SVP Client Executive also serves as an intermediary in trading on behalf of clients. The overall objective of this role is to act as a strategic advisor to our clients by formulating investment strategies and raising capital for them.

Tasks

• Understand clients’ key business needs and work with internal partners to deliver solutions, adding value for clients and cross-selling Citi products
• Build and maintain client relationships, serving as the primary point of contact for key issues affecting client satisfaction, and take ownership of client issues
• Become an expert on the client’s business operations to identify potential new business opportunities and monitor client satisfaction
• Conduct regular service reviews, coordinate internal resources, develop action plans to address issues and deliver solutions, and hold in-person client meetings
• Coordinate and ensure client participation in external surveys, incorporate survey results, and drive the service quality process at the client level
• Lead strong governance and controls
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, and Finance to ensure an appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and oversight, cost discipline, and ethics
• Appropriately assess the risk and reward of transactions when making business decisions, demonstrating due consideration for the firm’s reputation
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Comply with all policies and procedures applicable to your role, which will be communicated to you
• Obtain and maintain all registrations and licenses required for your role within the appropriate timeframe
• Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets by ensuring compliance with applicable laws, rules, and regulations; adhering to policies; exercising sound ethical judgment regarding personal behavior, conduct, and business practices; and transparently escalating, managing, and reporting control issues.

Profile / Your qualification / Your personality

Qualifications:

• 10+ years of relevant experience
• Financial and/or operations experience preferred
• Proven analytical and organizational skills
• Consistently demonstrates clear and concise written and verbal communication
• Consistently demonstrates the ability to lead people
  

Education:

• Bachelor's degree or equivalent experience
• Master's degree preferred

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Location

50 Saemunan-ro, KR-03184 Seoul