Payment Operations Specialist (m|f|x) Zürich

Are you drawn to the fast-paced world of Transaction Banking? Do you thrive under pressure, maintaining stability and precision even in dynamic environments?

If you’re both risk-aware and curious about the systems driving financial operations, and enjoy challenging the status quo to improve processes, we would love to meet you.


Become a valued member of our Cash Services Team in Zurich, where you’ll collaborate with a group of 10 experienced professionals from Business and IT, taking responsibility for all aspects of cash and liquidity management while handling over 40 currencies across diverse accounts. In this multifaceted role, you’ll oversee the processing of outgoing and incoming payment transactions, investigate complex cases, resolve kickbacks, and address due diligence inquiries with precision and expertise.

Every day will bring new opportunities as you tackle challenges, ensuring seamless communication with clients, stakeholders, internal teams, and counterparties. Your work will make a real difference as you contribute to improving our Straight Through Processing (STP) rate and optimizing processes. By working closely with IT and cross-functional teams, you’ll have the opportunity to develop innovative solutions and enhance operational efficiency in a dynamic, global environment.

Aufgaben

• Handle a diverse range of payment transactions, including outgoing, incoming, and internal orders and standing orders ensuring smooth and efficient processing.
• Take full ownership of investigations and kickback management, resolving complex cases with expertise.
• Oversee the entire Due Diligence workflow, ensuring compliance and accuracy at every step.
• Build strong relationships by collaborating closely with internal and external clients, providers, and service facilitators.
• Tackle and resolve reconciliation items, ensuring seamless financial operations.
• Manage and monitor the RMA tool to ensure secure and efficient communication with correspondent banks.
• Oversee daily liquidity and cash management for our correspondent banks.
• Drive innovation by proactively contributing to process optimization and supporting the implementation of new products and projects.

Profil / Ihre Qualifikation / Ihre Persönlichkeit:

• Handle a diverse range of payment transactions, including outgoing, incoming, and internal orders and standing orders ensuring smooth and efficient processing.
• Take full ownership of investigations and kickback management, resolving complex cases with expertise.
• Oversee the entire Due Diligence workflow, ensuring compliance and accuracy at every step.
• Build strong relationships by collaborating closely with internal and external clients, providers, and service facilitators.
• Tackle and resolve reconciliation items, ensuring seamless financial operations.
• Manage and monitor the RMA tool to ensure secure and efficient communication with correspondent banks.
• Oversee daily liquidity and cash management for our correspondent banks.
• Drive innovation by proactively contributing to process optimization and supporting the implementation of new products and projects.

Kontakt

Annette Nanzer

Head Human Resources

Standort

Gotthardstrasse 43, CH-8002 Zürich